What's covered?

The travel & tourism industry is a dynamic and fast growing sector accounting for over 2.1 million jobs in the United Kingdom. Our City and Guilds qualifications will provide you with key skills and knowledge to gain employment in this fast growing industry. Located near Windsor, we have the benefit of a leading cultural heritage on our doorstep, alongside LEGOLAND Windsor Resort, two major airports and a leading supplier of GDS systems with whom we offer further retail training opportunities.

The course gives you the skills and knowledge to work in airports, airlines, tour operators, travel agencies, hotels or other accommodation, tourist information centres, tourist attractions, cruise line companies, holiday centres, conference or events organisations. We have great links with employers with whom we work to provide routes into employment. You will be taught by a team of lecturers with a high level of commercial knowledge and subject experience.

The following units will be covered: Worldwide Travel & Tourism Destinations Retail Trade Services Air Fares and Ticketing Visitor Attractions Business Travel Planning Interpersonal Skills Customer Service and Selling Skills for Travel and Tourism

You also have the opportunity to improve your English and Maths skills at an appropriate level.

What do you need?

Four GCSE's at grade D or above to include Maths and English Language and/or a Merit grade in a level 1 qualification with Maths and English to GCSE grade D equivalent.

How you are assessed

Essays, reports, presentations, project work, role plays, simulated experiences, short answer questions and test.

How Long?

1 year

What course next?

Level 3 Diploma in Travel and Tourism

What could this lead to?

The course will provide you with the knowledge and skills to commence an exciting and fulfilling career within the travel and tourism industry, or further study at Level 3.

Choose from the following options

Can't find what you're looking for?

Courses can sometimes be run at different times subject to demand. CLICK HERE and let us know when is suitable for you.

You have no courses in your basket

Course Code {{item.course_code_and_occ}}
Campus {{item.location}}
Start Date {{item.startdate}}

To apply click the apply button to the right, please be aware you are now applying online and will need to create an account if you have not used the system before.

Browse courses

Select from any of the menus below below to find a course:

Search courses

Enter a course title or code

  1. Profile

    Your own personal space on our website. Add your picture, save your details for faster applications, and more.

  2. my Courses

    Any courses you click 'like' on are saved here for browsing later. You can also check the progress of courses you have already applied for.

  3. my Prospectus

    Create a personalised digital prospectus from the courses you have clicked ‘like’ on throughout the site.

  4. Help & Advice

    Questions? Visit our help centre for tips and information on how to get the most out of myEBC.