Payment Terms and Cancellation Policy
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PAYMENT TERMS
All invoices must be settled within 28 days prior to the course start date. Payment can be made by BACS or credit/debit card. Payment by credit / debit card can be taken on a verbal instruction. BACS details are on the invoice.
CANCELLATION CHARGES
All cancellations must be notified in writing.
- For requests to cancel a booking received more than 28 calendar days prior to the course start date, the candidate will be given a refund of any prepayment.
- For requests to cancel a booking received between 22 and 28 calendar days prior to the course start date there will be a charge of 20% of the value of the booking
- For requests to cancel a booking received between 14 and 21 calendar days prior to the course start date there will be a charge of 50% of the value of the booking.
- For notification of cancellation received less than 14 calendar days before the course start date, there will be no refund of any prepayment and the full balance will remain due.