This course will help you to develop the core skills needed to deal with management responsibilities and develop as a leader.
You should be working towards or in a supervisory or management role.
This course contains 10 units:
Unit 1: Solving problems and making decisions – In this unit you will cover how to define, investigate and analyse problems.
Unit 2: Planning and allocating work – Within this unit you will learn about how to plan projects and monitor performance. You will also learn how to allocate work and manage team performance.
Unit 3: Understanding conflict management in the workplace – In this unit you will learn how to identify and resolve conflicts and recognise the five stages of conflict development.
Unit 4: Understanding stress in the workplace – This unit will cover how to identify and manage stress in the workplace. You will also learn how to support individuals in the workplace.
Unit 5: Understanding discipline in the workplace – In this unit you will learn about organisational policies relating to discipline in the workplace and how to monitor discipline in the workplace.
Unit 6: Understanding the induction of new staff in the workplace – In this unit you will look at the induction process and the effectiveness of this process.
Unit 7: Understanding performance management – Within this unit you will learn about the importance of effective performance management and how to manage the performance of individuals in the team.
Unit 8: Understanding organising and delegating in the workplace – In this unit you will learn about organisation in the workplace and how to develop delegation skills.
Unit 9: Leading and motivating a team effectively – This unit will cover how to communicate a vision and strategy to motivate and develop a team effectively.
Unit 10: Understanding leadership – In this unit you will further develop their understanding of leadership, including different leadership styles and how to develop an effective leadership style.
22 weeks. Study from anywhere, at any time with an immediate start
Access to an e-learning platform with online materials and online assessment
Study from anywhere, at any time
You will be assessed through online learning materials and assessment.
You will receive an e-certificate upon completion
Level 1 NONE Non regulated provision, Level 1, Business Management