Frequently Asked Questions

You should meet the essential criteria set out in the job description in order to be considered for the role.

Absolutely — we offer training, mentorship, courses, and internal progression opportunities.

Hours vary by role. In many support roles, we offer flexibility or hybrid working options (where feasible). Please check the job description.

Yes. As we work with young people and vulnerable adults, safeguarding is a top priority. All roles require an enhanced DBS check.

Absolutely. We are committed to making our recruitment process accessible and will provide reasonable adjustments to support you.

You will receive an email confirmation once your application is submitted, and we’ll contact you directly if you’re shortlisted.

A standard working week is 37 hours, worked Monday to Thursday from 8.30am to 5.00pm and Friday from 8.30am to 4.30pm. Working hours may vary depending on the role.

A rolling advert means submitted applications are assessed at set review points, rather than waiting until the advertised closing date. As a result, the role may close earlier if a successful appointment is made.

Applications are reviewed at regular intervals, typically every 1-2 weeks. Your application will be considered at the next scheduled review point after it is submitted.

Shortlisted candidates are normally contacted shortly after a review point. Interviews may therefore take place while the role is still being advertised.

An advertised closing date may be shown, but the role may close earlier if a successful appointment is made. We recommend applying as early as possible to ensure your application is considered.

Yes. All candidates will be informed of the outcome of their application once a decision has been made.