Travel and Tourism

Langley Royal Wedding

Langley College students are receiving specialist training to play a central role at the forthcoming coming wedding of Prince Harry and Meghan Markle. As Royal Borough Ambassadors, the Foundation Degree in Tourism and Hospitality Management students, Business and Public Service students are now first aid and counter-terrorism trained, ready to help manage the crowds and be the eyes and ears on the ground as they work alongside other trained professionals on the big day.

With media interest at an all-time high the students found themselves as the stars of a yet to be aired episode of the One Show. Presenter Matt Allwright spent the afternoon filming the students as they walked the wedding procession route, which on the day may have an estimated 100,000 plus visitors. Tune into BBC1 week commencing 14 May to see the students discuss their training with St John’s Ambulance, Project Griffin counter-terrorism and the confidential updates on event planning they’ve been privy to.

The training sessions and unique learning insights on ‘the wedding of the year’ preparations are invaluable know-how for the Foundation Degree Tourism and Hospitality students. Commenting on the training which Karen Cripps, Travel and Tourism Lecturer believes will be particularly beneficial to future career opportunities, said: “Having royal wedding experience is certainly going to make these students’ CVs stand out from the crowd. They will have once in a lifetime experience any interviewer is going to be keen to explore further. We have unrivalled industry contacts here at Langley College and our students often get access to incredible career enhancing experiences as part of their studies.”

The Foundation Degree in Tourism and Hospitality, designed to give students the technical hands-on skills and knowledge required for the sector is a two year course run over two days a week. Many students progress to a degree programme or embark on a wide variety of careers opportunities available across the diverse spectrum of the hospitality and tourism industry.

Student Carla Oliviera found the training both enjoyable and informative. Commenting on the sessions she said: “I think the first aid and counter-terrorism training will be a valuable addition to my CV and invaluable to my future career ambitions.” Once Carla has successfully completed her Foundation Degree in Tourism and Hospitality she plans to work as either airline cabin crew or pursue a career in the hospitality sector.

For further information on the full range of tourism and hospitality courses please go to eastberks.ac.uk/courses/travel-and-tourism.

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Checking in for the ultimate work experience opportunity, 30 students from Langley College, part of the Windsor Forest Colleges Group, spent a week running Holiday Inn Slough-Windsor in Church Street, as part of InterContinental Hotel Group’s (IHG’s) National Hotel Takeover in partnership with People 1st. A programme designed to encourage more young people to work in the hospitality industry.

The students ran a range of aspects across the hotel – from checking in guests at reception, to serving food and beverages, even running the housekeeping and room service.

They were all shadowed by hotel team members and had the opportunity to gain practical experience of running a busy, fully functioning hotel, to complement their studies and training at college.

The initiative was part of IHG® Academy. Through IHG Academy, IHG hotels (with brands including Holiday Inn, Crowne Plaza and Holiday Inn Express) collaborate with educational providers and community groups to help local people build their hospitality skills and improve their employability. Since 2013, more than 47,000 people have benefitted from the IHG Academy across 2,133 programmes in 79 countries.

The students, who are all studying hospitality and catering or travel and tourism courses at Langley College, covered all roles, starting at the top with a student General Manager. They had to apply for the positions, as they would in real life, with applicants for the student General Manager and student Operations Manager roles even being interviewed by a panel of senior hotel staff. In turn, the student General Manager and student Operations Manager went on to recruit their own student Heads of Departments and remaining team positions.

Chrislyn Paul (21, from Langley), who is studying a foundation degree in tourism and hospitality management at Langley College, was appointed as Student General Manager for the week. She explains: "It has been amazing to be appointed as Student General Manager. I've learnt so much about running a hotel, I've learnt how to manage a team, think on your feet to solve problems, devise rotas, had to put together a presentation on metrics and been responsible for giving the staff briefing each morning. I think this experience has better prepared me for working in the industry. It has definitely changed me as a person. I've got so much more confidence and feel that I can achieve anything now if I push myself."

Langley College student Scott Biddle (19, from Burnhan) said: 'I've really enjoyed the experience and was thrilled to be chosen to be Student Operations Manager. I've even been coming in early for my shifts to make the most of my time here. The hotel staff and guests have been so friendly and supportive. It has been a really valuable insight into how a hotel is run, from management and finances to housekeeping. I think companies in other industries should do a takeover week to give other students this kind of opportunity."

During the week, the students looked after up to 800 breakfast covers and 700 restaurant covers in the evening. Carla Oliveira (18, from Windsor), who was student reception manager for the week, impressed the hotel so much she was offered a part-time job at the hotel, which she will combine with continuing her studies at the College.

Holiday Inn Slough - Windsor is among over 30 IHG hotels across the U.K. to participate in the hotel takeover, aimed at encouraging more people to choose careers in hospitality.

Richard Jackson, General Manager of Holiday Inn Slough-Windsor said: “We’re really delighted to be participating in the hotel takeover for the first time and having developed strong work experience links with Langley College, they were my obvious choice as partners. This is the 18th year this initiative has been running and it’s proven to be a hugely successful recruitment tool. Some of our best team members, even a former General Manager, participated in the takeover as students.”

Kate Gibson, Vice President - Corporate Responsibility, at IHG explains: “The National Hotel Takeover at 30 of our hotels in the UK this week has shown just how important it is for young people to get real life, on-the-job experience working in hospitality. We’ve seen students take on roles from General Manager to Head Chef with many of them displaying a natural talent for a future career in this field. The students that I visited at Holiday Inn Slough – Windsor have done such an incredible job and have really shown us what a bright future they have in hospitality.

“It's really important that we challenge some of the misconceptions young people have about a career in hospitality, and show them first-hand what it can be like. Our own global CEO Keith Barr started out in a restaurant kitchen so that goes to show how much potential there is for growth within the industry, and I hope more young people consider it as a future career path.”

For further information on travel and tourism courses, please click here or for more information on hospitality and catering courses, please click here

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A new travel agency, which will be open to the public, was officially unveiled at Langley College in Station Road on Saturday (6th May 2017) as part of its Open Day event.

Run in partnership with Sunninghill Travel in Ascot, the new travel agency will be based in the reception of the College and staffed by trained travel and tourism students under the supervision of expert employees from Sunninghill Travel. As well as providing real work experience for students, it will also offer the community a convenient and local, independent travel agent.

Open on Tuesdays and Thursdays from 11am until 4pm, the new agency will offer an exciting array of holiday packages and travel options, everything from exotic destinations for sun-seekers to adventure holidays for thrill-seekers.

Sunninghill Travel is an independent travel agent in Ascot, which is a member of ABTA and offers everything from tailor-made luxury holidays to city breaks and cruises. Sarah Lidenhammar, Managing Director of Sunninghill Travel Ltd, explains:

“Sunninghill Travel is an independent travel agency that strives to provide a high quality, personal service. By opening up an agency at Langley College, the aim is to serve the local community and to provide valuable work experience for college students. As there is no travel agent in the local area, this offers a great opportunity for local residents to benefit from speaking directly to trained individuals to help find the best deal and a holiday that really suits their needs.”

The new agency in Langley will offer its clients a personal and professional service. To ensure customers receive a high quality experience, the six students working in the agency have received specialist industry training and will be mentored by Sarah and her expert team. Frederique Connor, who is studying the Foundation Degree in Tourism and Hospitality Management through the College and employed by Sunninghill Travel, will act as a team leader at the new agency.

Talking about working in the agency, student Oliwia Sikora (aged 18, from Slough), who is currently studying a Travel & Tourism Level 3 course at the College, said:

“The new agency is a great opportunity for us to learn, keep up-to-date with what’s happening in the travel industry and gain experience working with real customers. I think people prefer to speak to someone when booking a holiday as we can offer them advice on destinations and help them choose the right holiday for their needs. We have already received a lot of enquiries and we are looking forward to welcoming in local residents.”

Sunninghill Travel at Langley College is open on Tuesdays and Thursdays from 11am to 4pm. For more information or to book an appointment outside of these hours, please call 01344 627586, email This email address is being protected from spambots. You need JavaScript enabled to view it. or click here.

East Berkshire College offers a range of travel and tourism courses, from level two right through to a foundation degree. For further information, call 01753 793000 or click here.

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Five former travel and tourism students from Langley College have successfully completed their first year of training with award-winning global event and corporate travel management company, The Appointment Group (TAG). The five students graduated in a prestigious ceremony in Slough recently to celebrate their achievements before they head off to take up roles in one of company’s global office locations.

Cally Ward, Frankie Sousa, Paulina Siankiwiecz, Rio Patel and Finty Murdoch, who all completed a level three travel and tourism course at Langley College last June, were presented with their award by John Gianquito, Joint CEO of TAG at a special ceremony at the Travelport office in Slough.

For the past year, the fabulous five have been training with TAG after passing an intensive recruitment process, which started with a visit to the College. They have been learning all aspects of the industry from business etiquette and customer service to building relationships with suppliers and understanding the needs of VIP travellers, enabling them to deliver the high standards of service for which TAG is renowned. They have also successfully completed extensive training on computerised reservation systems such as Galileo with Travelport in Slough.

Cally Ward (19, from Iver), explains: “I applied for the role at TAG after the company visited the college last year and I am really glad I did. Since starting my training, I have had the chance to work in their offices in New York and Los Angeles and been trained on the Galileo booking system.

“I’m really thankful for the great start the College has given me and for introducing me to TAG. It is a great company and they really make you feel like a valued part of the team. I’m looking forward to progressing with the company and hopefully working at one of their global offices.”

Fellow graduate, Paulina Siankiwiecz (19, from Maidenhead), agrees: “Graduating has been an amazing achievement. It has been a fantastic challenge and worth all the hard work. If it wasn’t for Langley College, I wouldn’t have this opportunity to work for such a great company. The Appointment Group and the College have been so supportive and taught me so much. I’m really excited about continuing my career with TAG.”

TAG manages the day-to-day travel requirements of clients from across the global business community. Teams of travel professionals provide a dedicated 24/7 service to clients from the corporate, finance, law, music, media and entertainment sectors via TAG’s network of global offices.

John Gianquitto, Joint TAG CEO added: “I am extremely pleased with the positive outcome of such an ambitious project. To have succeeded in training young individuals to fully capable Travel Executives in 12 months is a fantastic result and encouraging for the future. With TAG continuously expanding, our requirement for talented individuals will keep on growing. Having talent harnessed and developed in house, talent that fully understands the TAG ethos and service levels is of enormous value to us.”

Karen Cripps, tourism lecturer at Langley College, explained: “It was fantastic to see our students doing so well in the workplace. The travel industry is one of the biggest industries in the world and as a college we work closely with employers to provide our students with the latest knowledge and skills to access the exciting range of opportunities out there.”

Langley College’s Travel and Tourism Department offers a range of courses from level one right through to a Foundation Degree in Tourism and Hospitality Management. The courses are designed to prepare students for an array of careers in the tourist industry, from airline cabin crew and tour operators to hotel management and corporate travel.

For further information on Langley College and its travel and tourism courses including the new Foundation Degree in Tourism and Hospitality Management, please click here or call 01753 793000.

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Travel and tourism students from Langley College celebrated world culture while helping to flush away poverty as part of a fundraising event recently. The event successfully raised over £380 in aid of Toilet Twinning, an initiative by the charity Tearfund, which supports water and sanitation work in some of the poorest countries.

Organised entirely by the students, the fundraiser featured international food, music, dance and fun competitions. Students entertained visitors by performing dances from around the world including Bhangra, which some brave members of the audience joined in with. There was also a DJ at the event where staff and students could donate money to hear a song of their choice.

An array of international food, handmade by students including samosas, cupcakes, polish dumplings and doughnuts were available to buy. Hospitality and catering students also cooked and served some delicious savoury dishes including Rogan Josh and Sweet and Sour Chicken.

The event culminated in a raffle with prizes donated by local businesses and students. The first prize on offer was a Nintendo Wii and other prizes included cinema tickets, toiletry gifts, chocolates and vouchers for the College’s Hair & Beauty Salon.

Student Selina Kaur, who is studying a Travel & Tourism BTEC Level 3 course at Langley College, was one of the organisers of the fundraiser. “The event was an enjoyable way to raise money for the charity,” explains Selina. “Everyone has worked really well together and we have learnt a lot about each other’s cultures, from food and dancing to native costumes and traditions.”

Proceeds from the event will help to provide a school with a block of toilets in Mariani, in Kenya, and latrines in Pakistan and Afghanistan. Students were involved in choosing which countries they wanted to support. The toilets were then chosen by Toilet Twinning based on where funds are currently most needed.

Toilet Twinning is an initiative from the international development charity Tearfund, which raises funds to support water and sanitation work in some of the poorest countries on earth. Toilet Twinning’s vital mission is to respond to and raise awareness of the fact that 2.4 billion people don’t have somewhere safe and hygienic to go to the toilet.

The College’s Travel and Tourism Department offers a range of courses from level one right through to a Foundation Degree in Hospitality and Tourism Management. Based at the Langley College, the courses are designed to prepare students for careers in the tourist industry, from airline cabin crew and tour operators to hotel management and tourist attractions.

For further information on East Berkshire College and its travel and tourism courses including the new Foundation Degree in Hospitality and Tourism Management, please click here or call 01753 793000.

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Top achievers at East Berkshire College were honoured by global entrepreneur Fraser Doherty MBE at the College's annual Stand Out Awards Ceremony on Thursday (11th June).


Owner of the multimillion pound brand SuperJam and the youngest ever supplier to a supermarket chain, Fraser was guest speaker at the prestigious event, which was held at the College's Langley College in Station Road.

The awards acknowledged the outstanding achievements of over 140 students, across both the Langley and Windsor colleges. Prizes were awarded for excellence, endeavour, achievement, service to the community and most promising student for each of the College's curriculum areas.

A delighted Heena Asghar (from Langley), received an award for most promising student for Travel & Tourism.

"It is amazing to be recognised with an award," said Heena. "Returning to college to study travel and tourism has been a great experience. This is not just a college, it's a community. The teachers are so supportive and they provide you with lots of great opportunities."

She continues: "Studying at college has been a positive step for me and I am hoping to stay on to do the foundation degree in hospitality and tourism management next. My ultimate goal is to work in the airline industry."

Another winner was journalist and former student Tim Cole, who won the coveted Alumni of the Year Award for his outstanding achievements since graduating in 1980 as well as his continued support for the College's Hospitality & Catering Academy. Since studying A Levels at the College, Tim has carved out a successful career in journalism and is currently editor of both the Slough Observer and Royal Borough Observer.

This year's special Team of the Year Award went to students and staff from the College's Construction Department for their outstanding contribution in helping to fit out their brand new learning facilities, which are part of the College's new STEM Project and Research centre for construction and engineering skills.

Fraser Doherty also gave an inspiring speech, talking about the unwavering determination that helped him start his own business at the age of 14 and develop a ground-breaking sugar-free jam recipe. A recipe for success that led to him selling his first products to Waitrose at 18 and now selling over a million jars each year across the world, from Russia to Australia. No stranger to awards himself, having received dozens of accolades from Global Student Entrepreneur of the Year to the John Logie Baird Innovation Award, Fraser has also established a charity to help elderly people living alone or in care called SuperJam Tea Parties.

The special evening event was attended by students, parents, teachers and local dignatries including Councillor Eileen Quick, Mayor of the Royal Borough of Windsor & Maidenhead, and Arvind Dhaliwal, Deputy Mayor of Slough. Hospitality and catering students served up a delicious range of canapés at the event, while performing arts students entertained guests.

For further information on the College's extensive range of over 800 courses available, click here or call 01753 793000.

windsor open_eveVisitors to East Berkshire College's Windsor Campus were treated to a fascinating display of forensic science techniques in its new state-of-the-art laboratories and an exhibition of work by its retail and merchandising display students at an Open Evening on Wednesday (23rd November).

From media studies to business, there was a wide variety of demonstrations running throughout the evening. Highlights included forensic science students examining a crime scene – complete with a severed finger (fake of course!) and suspicious fingerprints. Meanwhile, travel and tourism students took on the role of airline cabin crew to demonstrate inflight procedures and equipment.

Over 230 visitors attended the event, enjoying guided tours of the campus and watching classes in action. Current students and staff were also available to answer any questions on the College's extensive range of over 600 courses and impressive facilities in St Leonards Road.

Darcy Rutland and her daughter Kirsty (15), who applied for two courses on the night, were among the record number of visitors to take a look around the Windsor Campus.

Darcy explains: "We have been really impressed by the College's modern facilities, especially the science laboratories. Everyone has been really friendly and helpful. The students seem to have a real sense of pride in the College and enthusiasm for their courses, which is great to hear."

Prospective student Carla Kimble also attended the event to find out about the A Level courses on offer.

"A number of people had recommended the College to me, so I thought I'd come along and see for myself. It's been really useful to be able to speak to current students as well as tutors about college life, what you learn on each of the courses and the grades you need. Everyone is very welcoming."

The College celebrated 100% pass rate in 17 A Level subjects in 2011. These included photography, English literature and physics. In fact, 96% of photography students achieved A*- B grades.

The College offers a wide range of A Level (AS and A2) subjects at its Windsor Campus including Law, Media Studies, Spanish, Politics, English Literature, Biology, History and Photography. The campus also hosts specialist courses in Travel & Tourism, Science, Business, Media and Retail & Merchandising Display.

For further information on East Berkshire College call 0845 373 2500.

 

charity week1Putting their heart into fundraising, students at East Berkshire College have held a week-long series of events to raise over £3,000 for the British Heart Foundation.

Students and staff from the Langley Campus have been busy performing a host of treatments from manicures to massages, organising a cake sale and selling raffle tickets as part of their annual Charity Week.

The Hair and Beauty Department generously donated all proceeds from around 350 treatments in its training salons, which are open to the public. Meanwhile, silence was golden for travel and tourism students, who held a sponsored silence and pyjama day to generate funds. Sport science students were also in action taking blood pressure readings for 50p and giving valuable advice on the results.

Beauty therapy lecturer Laura Ellis says it was a great week, with students and staff coming up with lots of fun ways to raise funds.

"Each year we hold a charity week to raise money for a good cause. This year, our students and staff chose the British Heart Foundation because a number of their families have been affected by heart conditions.

"The students have been so enthusiastic and worked really hard to raise a record amount this year. The event is a great chance for students to learn about teamwork, find out about the work of the charity, and it is a valuable opportunity for hair and beauty students to gain experience working on real clients."

The training salons at the College's Langley Campus act as a working business to allow students to train on members of the public. For those interested in booking an appointment at the salon, please call 01753 793246.

For further information on East Berkshire College and its extensive range of over 700 courses including travel and tourism call 0845 373 2500

East Berkshire College’s Travel & Tourism provision has moved from Langley Campus to our Windsor Campus to take advantage of the town’s position as a tourist hub. Students have enjoyed fact finding missions around the town, taking photos and collecting promotional materials to collate and use in their own projects. They have also benefited from the wealth of tourism industries in the area, and our staff links have secured work experience placements at the luxury MacDonald Windsor Hotel.

For more information about our Travel & Tourism programme, please view the course factsheets, or call a student adviser on 0845 373 2500.

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