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Performance Management (online, short course)


Course Overview

Section 1: The importance of effective performance management
In this section, you will learn about formal and informal performance assessment in the workplace and the line manager’s role in performance management.
Section 2: How to manage the performance of individuals in the team
This section covers ways to ensure fair and objective formal assessment, how to set SMART objectives and performance standards for a team member and how to measure performance.
Section 3: Feedback in the workplace
You will discover the importance of feedback to improve performance and how to give feedback effectively.
Section 4: Managing underperformance
This section covers the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.

Course Code


Course Fee
Entry Requirements

No previous knowledge, skills or experience needed.

Course information

You will be assessed through online learning materials and assessment.
You will receive an e-certificate upon completion

This course will take up to 4 hours to complete, Study from anywhere, at any time with an immediate start

The next course can be negotiated, some learners might like complete another online CPD course or complete a full qualification.